Order Options
Online:
If you would like to place an order, you may use our on-line
secure ordering system (24 hours/day, 7 days/week)
By Fax or Mail:
If you do not wish to place an order over the internet, you may
print the hard copy order form and fax to: 714.543.5535 or mail it with cashier's
check or money order (no personal checks will be accepted) to:
SwingChick, Inc., 17300 17th Street, #J345, Tustin, CA, 92780,
ATTN: Order Entry. |
Shipping
Upon successful
completion, your order will be processed and shipped via US
Priority Mail or UPS within the next 2-3 days (Please allow
additional time for weekends and holidays) |
Backorders/Out of Stock
If you order a product that is currently out of stock or
back-ordered, you will receive an e-mail to let you know about it.
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Exchanges
SwingChick can
exchange defective items only if they exhibit a manufacturer
defect within 20 days from the date of purchase. SwingChick
considers an item as defective if it is flawed concerning
workmanship or materials, not due to improper handling or fit. An
original SwingChick receipt will be required to show proof of
purchase. |
Sale, Closeout,
Promotional Items
SwingChick seeks to
provide the best value to its customers. On occasion SwingChick
will offer special promotions or merchandise on sale. All
purchases associated with special promotions or sales (closeouts)
are deemed to be final; however, SwingChick will waive this policy
if the customer contacts SwingChick and explains the reason for
requesting such a return. All special promotions and &
Sales/Closeouts will be subject to, at minimum, the standard
"Returns" Policy. |
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Terms
SwingChick®, BoardSkort™ and
"Being one of the boys doesn't mean you have to dress like them"™
are registered trademarks or trademarks of SwingChick in the
United States and/or other countries. The SwingChick BoardSkort
design is patent-pending.
Everything on this site is
copyrighted by SwingChick, Inc. or by the original owners of the
material. Permission is granted to electronically copy and print
hard copies of pages on this web site for personal, non-commercial
purposes. Any other usage is not allowed without the written
permission of SwingChick, Inc.
SwingChick, Inc. will attempt
to provide accurate information on this Web site, but assumes no
responsibility for accuracy. SwingChick, Inc. reserves the right
to change or correct the information on this site and the products
offered through this site at any time.
This Web site may contain
third-party links. SwingChick, Inc. is not responsible for the
content of any linked sites.
Any information submitted or
posted on this web site will be deemed non-confidential. Personal
data submitted to this web site will be treated as set forth in
our Privacy Statement.
For more information, please
contact: Info@swingchick.com |
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Returns
SwingChick Golf wants your
complete satisfaction on every purchase. If for any reason you are
not satisfied with your purchase, please return the item along
with a copy of the invoice for an
exchange, refund, or store credit for the purchase price of the
merchandise in accordance with the return policies listed below.
If you should need to return an item:
Please e-mail our Customer Service Department at returns@swingchick.com
with the following information, requesting a refund or exchange:
1. Invoice number
2. Product number and/or name
3. Reason for return
4. Type of return: (Refund, Exchange, Replacement)
We will reply via e-mail with a return address and a Return
Material Authorization number (RMA#), which MUST be issued prior
to SwingChick accepting any returns. Packages without an RMA
number cannot be accepted at our warehouse, or any manufacturer's
warehouse.
5. Include the original packing slip, copy of the receipt,
exchange or refund instructions and the RMA number.
6. Please make sure that the package is securely wrapped.
7. We can only refund shipping costs if the return is a result of
our error, otherwise, shipping costs are your responsibility.
Refunds (less the shipping and handling, will be issued if items
are returned within 20 days from the purchase in original, unused,
unworn condition and with all manufacturer tags and packaging.
Exception: All items purchased on sale or at closeout prices are
subject to 'Special Promotions & Sales/Closeouts' Policy.
"Original and unused" means that there are no makeup or bodily
stains, scratches, marks, tears or blemishes on the item; there
are no signs of wear on the merchandise or tags; and the
merchandise must not have been sized or altered in any way.
SwingChick cannot accept a return of any item with any indication
that it has been used. Merchandise that has been special ordered
will be subject to a 20% restocking fee upon return. Refunds will
be in the same form of payment originally used for purchase. One
exception to the form of payment refund involves credit card
purchases through PayPal (an E-Bay Company that provides
SwingChick's Internet merchant account and Internet credit card
processing) when less than the total number of items purchased are
returned to SwingChick. All
returns will require the submission of the original receipt. The
purchaser is responsible for all shipping charges associated with
the return of merchandise.
Items returned after 20 days will be given store credit.
If you should need to return an item:
Please e-mail our Customer Service Department at returns@swingchick.com
with the following information, requesting a refund or exchange:
1. Invoice number
2. Product number and/or name
3. Reason for return
4. Type of return: (Refund, Exchange, Replacement)
We will reply via e-mail with a return address and a Return
Material Authorization number (RMA#), which MUST be issued prior
to SwingChick accepting any returns. Packages without an RMA
number cannot be accepted at our warehouse, or any manufacturer's
warehouse.
5. Include the original packing slip, copy of the receipt,
exchange or refund instructions and the RMA number.
6. Please make sure that the package is securely wrapped.
7. We can only refund shipping costs if the return is a result of
our error, otherwise, shipping costs are your responsibility. |
Privacy
Policy
SwingChick Golf believes in protecting your privacy. We will never
sell, loan, rent, trade or give away your name, e-mail or address
to anyone without your permission. We use e-mail to reply to your
feedback, communicate with you about your orders and to let you
know about special promotions and SwingChick Golf news. |
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